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Can't find the answer to your question below? You can always call us at 803-432-3515 ext. 5 from 9-5 (Eastern) Mon-Friday


You Must Create an Account to View and Purchase Portraits
All that is required to create an account is an email address and a password. If you do not have an email address please call customer service at 803-432-3515 ext. 5 from 9-5 eastern.

Where are my pictures?
Many of our galleries are public and you will not need a password to view them.
If you have been granted access to a private gallery, log in first, then click on My Pictures next to your name toward the top left corner of the screen.

What is My Pictures?
My Pictures are galleries that have limited access to them that you have access to.

Will the pictures I select stay in my shopping cart?
Yes. Your pictures will stay in your shopping cart until you either place the order or delete them yourself.

I can't seem to log in.
Log in information is case sensitive, be sure you have entered it correctly. If you have forgotten your password, click here.

Why do I have to register to add images to my shopping cart?
By registering an account, you are able to keep items in your shopping cart for a long period of time. Additionally, you will be able to view your orders and private galleries (if available) by having an account.

Does it cost anything to register for an account?
No.

I have been sent access information for a gallery, what do I do?
Click the Access Gallery link. Enter in the access code on that page. If correct, you will be able to view the gallery. If you have an account and are logged in, then you will only have to do this once and this gallery will be listing in My Pictures.

Other Questions? Email us at link below, our friendly staff will be glad to help!

Email Customer Service